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HYPE -2.41%Independent guide · Updated 29 August 2026
Moon.com Verification: Do It Before You Need It
Verification is required before your first withdrawal. Here is what to prepare, and why doing it early is the single easiest way to avoid a wait.
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18+Leveraged betting carries a high risk of losing your entire wager. Affiliate links; not investment advice.
When Moon.com asks for verification
You can register, deposit and bet before verifying. The check is triggered at the first withdrawal — which is the least convenient moment, because you are waiting on your own money while documents are reviewed. Doing it right after registration costs nothing and removes that wait entirely.
Play Money needs no verification at all, so you can learn the product before deciding whether to hand over documents.
What to prepare
Photo ID. Passport, national ID or driving licence. All four corners in frame, no glare, no fingers over the text.
Proof of address. A utility bill or bank statement, usually within the last three months, showing your name and the address on the account.
Proof of the payment method. For crypto this is normally the wallet address you funded from — the account must be yours.
A selfie or liveness check, if the flow asks for one.
The most common reason a submission bounces is not fraud, it is a cropped corner or a glare spot. The second is a name mismatch between the account and the document — register in the name on your ID, not a nickname.
What happens to the documents
Identity documents are held by the operator under its privacy policy, and an offshore operator's data-protection obligations are lighter than an EU one's. That is a real consideration and worth weighing before you upload: you are trading a copy of your passport for access to a betting product. Read what the operator says it does with the files, and how long it keeps them.
FAQ
Do I need KYC to use Moon.com?
To bet with real money and withdraw, yes. To use the Play Money demo, no.
How long does verification take?
Usually hours rather than days when the documents are clean. A cropped or glared photo is the usual cause of a resubmission, and each round trip adds a day.
Why does Moon.com need my address?
Anti-money-laundering rules require the operator to know who you are and where you are, and the restricted-country list is enforced at this step.
Leveraged products & crypto trading analyst
Checked against the operator's terms, Help Center and cashier. Published · how we test and score.